Never Share! – Keep Your Online Accounts Safe
Sharing is not always caring. As fraudulent activity becomes more and more of a concern, we would like to remind our customers NEVER to share or provide a one-time passcode to anyone. Security First Bank will never ask you for the one-time passcode.
As a security measure, banking systems such as online banking, mobile banking, Bill Pay, Zelle, Mobile Wallet and Personal Finance may provide you with a one-time passcode to successfully enroll in the service. The one-time passcode is designed to keep your account safe and ensure you are the correct person enrolling for the service. Sharing this passcode gives fraudsters access to your information and account.
If you receive a phone call or email with someone saying they are from Security First Bank, and asks you for your one-time passcode, do not provide it and hang up or delete the email.
As always, feel free to contact your local Security First Bank directly if you have any questions, concerns, or think you might have encountered a fraudulent attempt.