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Scam Calls:

We have been made aware of an incident where our Online/Mobile Banking call center number 844-277-8860 is being spoofed or used to make it appear as though the call is coming from our call center to make scam calls. We would like to remind our customers that we will never call you and ask you for personal information, such as your Online Banking User ID or Password. If you receive a call asking for this information, hang up, and call your local branch directly.

Prevent Check Fraud

Positive Pay

Positive Pay is a fraud detection tool that uses a combination of direct personal contact and banking software to help businesses avoid check fraud.

How it works:

  • Through CorpLink, a customer creates a Positive Pay file of checks they issue to record check numbers, amounts and payees.
  • When checks are presented for deposit or for cash, the check number and amount on the presented check is compared to the information in the file.
  • If all of the information matches, the check is accepted and the transaction is completed.
  • If the information on the check does not match the information in the system, the transaction is paused to allow the issuer of the check to determine whether it should be paid, or if the check should be stopped.
  • Daily, the issuer will be notified of any non-matching check items. The issuer then logs into CorpLink to make their pay or stop-pay decisions.

Benefits:

  • Saves money: Considering the labor involved in manual check fraud prevention measures, implementing Positive Pay can save a business time and money.
  • Convenient: Automates the check fraud prevention process.
  • Control: Positive Pay provides business customers with more accuracy and greater control over cash flow.
  • Reduces fraud: Minimizes exposure to check fraud.
  • Quick and easy: With the Internet, business customers can issue checks and approve exception items from virtually anywhere.

For more information on how Positive Pay may benefit your business, contact your local branch.

Our bank offers a range of convenience products and services to enhance your banking experience, including online banking, mobile banking app, online bill pay, mobile check deposit, and Autobooks. Please be aware that additional terms and conditions may apply to these services. We encourage you to review these terms and conditions carefully to understand your rights and responsibilities. Additionally, please note that third-party fees for internet, messaging, or data plans may apply when using these services.