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Keep What Matters Safe

Fraud Protection

Security First Bank offers many fraud protection options for customers to keep their information safe. It’s important to remember to never give personal information to a stranger who contacts you by telephone, email, or other electronic means. This includes your bank account information, online banking credentials, Social Security number, and credit or debit card numbers. Explore our options to see how we can help keep you protected.

Card Controls

Control your Security First Bank debit card with our mobile app! Card Controls allows you to control how, when, and where your debit card is used. It is a simple and secure way to manage and monitor your payment transaction activity and help keep your debit cards safe.

  • Turn your debit card on/off
  • Control when and where your debit card can be used
  • Receive instant real-time transaction alerts

How to enable Card Controls:

All Security First Bank mobile app users will automatically have this feature available within the mobile app.

  • Log in to your mobile app and select More and then select Cards.
  • To add your card, click on Add New Card.
  • You will be able to select and control your debit card use by Location, Transaction and Merchant Type and Threshold Amount.

How to enable Card Control Alerts:

  • After you have added your debit cards(s) select the Profile Settings icon (located in the top, right corner), then Notification Settings.
  • Under Notification Settings, select Transactions. Select the card that is to be updated by using the drop down box. At the bottom of the screen there is a section called My Alerts. Select, Add Alert. The alert notifications can be established for Transaction Type, Location Based Alert, and Merchant Category.

Account Alerts

Stay in Control: With Account Alerts, you can receive custom alerts by text message or email to help you monitor your accounts, based on what’s important to you. Account Alerts can also help you identify unusual activity sooner, which can reduce the impact of potential identity theft or fraud.

Daily Alerts

  • Daily Balance
  • Loan Balance
  • Loan Payment Received
  • Loan Payment Due
  • Overdrawn Account
  • Past Due Payment
  • Rate Change on Loan

Real-Time Alerts

  • Low Balance
  • High Balance
  • Withdrawal Transactions
  • Deposit Transactions (excludes ACH)
  • ACH Electronic Deposit
  • ACH Electronic Withdrawal
  • ATM Withdrawal
  • Card Money Transfer
  • Debit Card Charge
  • Returned Deposit
  • Insufficient Funds (NFS) Today
  • Address Update
  • Phone Number Update
  • Email Address Update

How To Enroll in Account Alerts:

  1. You must enroll in Online Banking to sign up for Account Alerts. Enroll in Online Banking >
  2. Log in to Online Banking and click the More button on the navigation bar and then select Customer Service.
  3. Select Alerts.
  4. Select the account you wish to receive alerts for and select the desired alerts for that account.

Test Your Knowledge

Think you can outsmart a scammer? Test your scam IQ with the American Bankers Association’s BanksNeverAskThat Quiz.

Helpful Websites

The Federal Trade Commission (FTC)

Internal Revenue Service (IRS)