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Scam Calls:

We’ve received reports that scammers are spoofing our phone number (1-800-326-1380) and posing as one of our Fraud team members. We will NEVER ask for account numbers, card numbers, PINs, passwords, or online banking credentials. If you receive a suspicious call, hang up and contact your local branch directly. If you shared personal information, please call us immediately.

Posted August 12, 2025 in

Does Zelle® or Security First Bank offer purchase protection?

Neither Security First Bank nor Zelle® offers purchase protection for payments made with Zelle® – for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you’ve used the correct email address or U.S. mobile number when sending money.