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Scam Calls:

We have been made aware of an incident where our Online/Mobile Banking call center number 844-277-8860 is being spoofed or used to make it appear as though the call is coming from our call center to make scam calls. We would like to remind our customers that we will never call you and ask you for personal information, such as your Online Banking User ID or Password. If you receive a call asking for this information, hang up, and call your local branch directly.

Posted August 17, 2023 in

How do I use Zelle®?

You can send, request, or receive money with Zelle®. To get started, log into the Security First Bank mobile app​. In the main menu, select the “+” icon. Then
” Zelle®“.

To send money using Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then hit “Send.” The recipient will receive an email or text message notification via the method they used to enroll with Zelle®. Money is available to your recipient in minutes if they are already enrolled with Zelle®.

To request money using Zelle®, choose “Request,” select the individual from whom you’d like to request money, enter the amount you’d like, include an optional note, review and hit “Request”. If the person you are requesting money from is not yet enrolled with Zelle®, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile number.

To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your Security First Bank account, typically within minutes.

If someone sent you money with Zelle® and you have not yet enrolled with Zelle®, follow these steps:

  1. Click on the link provided in the payment notification you received via email or text message.
  2. Select Security First Bank.
  3. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle® using that email address or U.S. mobile number to ensure you receive your money.