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Our Chadron branch is currently experiencing inbound call disruptions. Technical teams are working to resolve the issue as quickly as possible. For banking assistance, please visit the branch or call 844-277-8860. Online, mobile and ATM banking services are available as usual. We sincerely apologize for any inconvenience this may cause and appreciate your patience during this time.

Posted May 22, 2024 in

What can I anticipate during the transition to the new Online Banking?

Upon logging in for the first time:

  • If you log in from a device or location that is not recognized, you may be required to confirm your identity through a one-time PIN.
  • We’ve also simplified the login process by making Usernames no longer case-sensitive.
  • To ensure uninterrupted service, we recommend checking and confirming your alerts.
  • Existing external transfer accounts and bill payment details will seamlessly transition to the new platform.
  • You will see the new, modern Accounts Overview page.