Can I use Zelle® internationally?
In order to use Zelle®, the sender and recipient’s bank or credit union accounts must be based in the U.S.
News Archives: FAQs
Can I cancel a payment?
You can only cancel a payment if the person you sent money to hasn’t yet enrolled with Zelle®. To check …
Are there any fees to send money using Zelle®?
No, Security First Bank does not charge any fees to use Zelle® in our mobile app. Your mobile carrier’s messaging …
What if I want to send money to someone whose bank or credit union doesn’t offer Zelle®?
You can find a full list of participating banks and credit unions live with Zelle® here. If your recipient’s bank …
How do I use Zelle® with a small business account?
Eligible small business accounts can send, receive, or request money with Zelle®. To get started, log into the Security First …
How do I know if my small business is eligible to use Zelle®?
Eligible small business accounts can send, receive, or request money with Zelle®. To get started, log into the Security First …
Are there any fees to use Zelle® with a small business account at Security First Bank?
No, Security First Bank does not charge any fees to use Zelle® with a small business account. Your mobile carrier’s …
Does Zelle® or Security First Bank offer purchase protection?
Neither Security First Bank nor Zelle® offers purchase protection for payments made with Zelle® – for example, if you do …
Can I reverse or cancel a payment?
No, Zelle® payments cannot be reversed. You can only cancel a payment if the small business or consumer you sent …
I believe I’ve been a victim of a scam. Who should I contact?
Please contact our customer support team at (877) 747-3139. Qualifying imposter scams may be eligible for reimbursement.
